Your responsibilities

• Assist the sales team in preparing proposals, contracts, and presentations
• Coordinate and track sales leads, opportunities, and follow-ups
• Maintain and update customer records in the company’s CRM system
• Handle incoming inquiries, ensuring timely responses to customers
• Prepare and manage sales reports, tracking key performance metrics
• Support the preparation of tender documents and bid submissions
• Act as a point of contact for customers, addressing inquiries and coordinating with internal teams
• Schedule meetings and site visits for the sales team
• Ensure customer satisfaction by facilitating smooth communication between clients and the company
• Streamline sales processes to improve efficiency and accuracy
• Identify and implement improvements in administrative workflows
• Work closely with sales representatives, project managers, and operational teams to ensure alignment. Support cross-functional initiatives to enhance customer service and sales performance

Your qualifications

• Diploma or degree in Business Administration, Marketing, Communications, or a related field
• 2+ years of experience in a sales support or coordination role, preferably in a technical or construction-related industry
• Familiarity with CRM systems and Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Excellent organizational and multitasking abilities
• Strong written and verbal communication skills
• Attention to detail with a focus on accuracy
• Ability to work effectively in a team environment and manage deadlines
• Customer-oriented mindset with problem-solving skills

TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, colour, religion, sexual orientation, gender identity, national origin, disability, age and veteran status, or any other protected status required by applicable law.